Excellent company to get your foot in the door as they continue to expand their business. I've recruited for this company over 16 years and have great respect and success with them.
As Quality Manager you will be responsible for developing and implementing the Quality Management System as well as leading change and driving results through product quality and process improvement. Working closely with customer facing and manufacturing functions, as Quality Manager you will identify and implement initiatives through operational leaders and suppliers that improve processes and build system efficiencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Enhance and improve the quality of the company’s products and services by establishing, maintaining and optimizing an effective quality management system, assuring compliance with customer and regulatory requirements and the standards of excellence on which the company brand has been built.
Implement problem solving tools, prevention methods, quality-at-the-source and continual improvement techniques such as NPI (new product introduction), CO (change order), incoming inspection process, NCR (nonconforming reporting), SPC (statistical process control), and calibration control.
Implement the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality. Use the results of performance evaluation to target improvement efforts.
Support concurrent engineering efforts by participating in design development projects.
Promote and execute quality standards, inspection processes, test methodology, quality plans, documents and reports.
Lead process certification.
Review customers purchase orders, contracts and change requests and ensure that the necessary criteria and provisions are included in quality and process plans.
Participate and coordinate internal and external quality audits.
Function as a liaison between sourcing, engineering, manufacturing and suppliers, resolving quality issues related to parts and components process quality, in and outside of the USA.
Develop positive relationships and work closely with strategic sourcing to on-board and manage new and existing suppliers, leading qualification process and on-going surveillance.
Provide supplier quality functional and cross-functional leadership, training, and mentoring.
Maintain a corrective action system to analyze and correct nonconforming conditions and complaints
Investigate all customer complaints and interface with supplier and customer quality representatives concerning problems with quality assurance and assure that effective corrective action is implemented.
Compile, write and deliver training material on quality standards and activities.
Identify and work on a portfolio of project(s) to improve operational processes and build system efficiencies, providing status updates, feedback and appropriate reporting.
Actively lead and coach product and other internal cross-functional project teams to analyze, design and implement end to end processes, facilitating continuous process improvement.
EDUCATION and/or EXPERIENCE:
Bachelor’s degree in mechanical engineering, electrical engineering, manufacturing engineering or relevant area (or Associate’s degree in these fields plus minimum 4 years industrial experience).
Minimum 5 years of experience in an operational, lean, or quality role in a manufacturing environment.
Minimum of 2 years of experience working with quality improvement tools and techniques (i.e., Lean, Six Sigma, Statistical Process Control, and Failure Mode & Effects Analysis).
Experience conducting and/or supporting internal and external quality audits.
Certified Six Sigma Black Belt (CSSBB).
Working knowledge of International Standard ISO 9001 Quality Management Systems (QS-9000 as applicable for automotive sector).
Hands-on experience and proven success working as a liaison between sourcing, engineering, manufacturing and suppliers in and outside the USA.
SKILLS, KNOWLEDGE AND ABILITIES:
Demonstrated leadership, project management facilitation and problem-solving skills.
Ability to work cross-functionally with all levels of staff.
Strong influencing and negotiating skills to ensure all involved deliver to specification and customer requirements.
Motivated personality with the desire to create positive changes and grow in their career.
Diverse and detailed knowledge of inspection and control methods, techniques and documentation.
Excellent communication skills (written and verbal).
Strong computer skills including QA applications, proficient with MS Office products (Word, Excel, PowerPoint) and databases.
May be required to travel, both domestically and internationally up to 20% of time.
LICENSE OR CERTIFICATION REQUIRED:
Certification by the American Society for Quality (ASQ) as a Certified Quality Engineer (CQE), or Certified Quality Manager (CQM).
Submit resume to firstname.lastname@example.org